Frequently Asked Questions

  • Why Choose YOURBOILERS.COMâ„¢ for Boilers and Heating?

    YOURBOILERS.COM™ is installing energy-efficient central heating systems and boilers for families across the United Kingdom.

    We have a simple formula of providing you with honest advice and a high-quality installation service that you can trust; and we are proud of the service we offer.

    We want to be your number one choice for boilers and heating solutions and services.

    Whether you’re looking for a complete heating system or a replacement boiler, we are the company you can trust.

     

    • Our Trusted team – we are a family-run business that is directed by our founder, working together with our close-knit management team and friendly office staff.
    • Free, no-obligation survey – when you contact us to express your initial interest in having a new boiler or central heating system installed, one of our experienced technical surveyors will come out to assess what would work best in your home, free of charge, and propose a costing without any obligation to purchase. Our free, no-obligation survey ensures that you receive expert advice on your choice of boiler and heating controls.
    • Experienced, practical advice – our engineers and technical surveyors have many years of experience in designing and installing heating systems to suit every need.
    • Outstanding customer service – As a customer, you are guaranteed to be properly looked after from first point of contact, whatever your needs and whatever issues may arise, we pride ourselves on listening to you and responding promptly, politely and efficiently. We have a dedicated team to answer your calls and enquiries and set up appointments with our engineers. We’re happy when you are – that’s our promise.
  • Replacement Boilers

    YOURBOILERS.COM™ is installing energy-efficient central heating systems and boilers for families across the United Kingdom.

    • Latest A-rated boilers from leading brands – along with providing a quality service, we only use the highest quality products such as Worcester Bosch, Vaillant, and other leading brands, prized for their efficiency and durability, including many Which? award-winning models. All boilers are fitted and supplied with the manufacturer’s Parts and Labour guarantee, in addition YOURBOILERS.COM™ supply a 1 Year Workmanship Warranty on all installations.
  • Customer Journey

    YOURBOILERS.COM™ take pride in our customer care and their journey.

    • Your request to discuss your requirements with YOURBOILERS.COM™.

    • Your friendly YOURBOILERS.COM™ technical survey will call at the arranged time and date appointed.

    • Whilst our surveyor is with you, we will create a fixed price quotation for you based on the information we have collated, this will include the new boiler and installation.

    • On acceptance of our quotation, we will book your installation date.

    • One of our engineers will carry out your installation and any related fixtures and show you how to use it.

    • You receive your Guarantee and Warranty

  • Energy Efficiency Ratings

    Since September 2015, the EU Energy-related Products Directive has set a new standardised scale for rating the energy efficiency of domestic boilers.

  • Flexible Payment Options

    Finance options are available from YOURBOILERS.COM™ – if you’d prefer the  convenience of making regular payments towards your purchase of a top of the range new Worcester boiler, we can arrange credit for you subject to normal status checks. We are fully regulated by the FCA as credit brokers to offer credit in the home to our customers.

Replacing Boilers, Upgrading Systems & Complete New Installations across the UK

Contact Us

Headquarters: Pure Offices, Broadwell Road, Oldbury, Birmingham, B69 4BY

Telephone: 0121 667 4195

Email: info@yourboilers.com